FAQ

Questions we get asked.

Straight answers. If yours is not here, send us a message.

What does FocusX do?

FocusX is a managed service provider. We run and support IT, websites, security and digital marketing for small and medium businesses and nonprofits.

How much do your services cost?

Every organisation is different, so we tailor each plan and its price to your size and needs. Tell us what you need and we will send you a proposal.

Is the website really free?

Yes, there is no upfront build fee during our current promotion. Full terms are provided when you sign up.

Who owns my domain and content?

You do. Your domain name and the content you give us always belong to you. Ownership of the finished website design is set out in your agreement.

Can you refresh my existing website instead?

Yes. The promotion covers a new build or a refresh of your existing website.

Do I get a review before you build?

Yes. When you sign up, we personally review your current website and tell you what we would build or change.

Do you only work with websites?

No. We also provide managed IT, help desk support, Microsoft 365 and Google Workspace management, security, and digital marketing.

Do you work with churches and nonprofits?

Yes. We have a dedicated program shaped around the needs and budgets of mission-driven organisations.

How do I get started?

Claim your free website or send us a message. We reply within one business day.

Not sure where to start?

Tell us about your organisation and we will recommend what fits, with pricing tailored to you. The first conversation is free and comes with no obligation.

Book a free consultation